Privacy Policy

Effective date: April 13, 2026

Khorium Inc. (“Khorium”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, products, and services (collectively, the “Services”).

1. Information We Collect

Information you provide

Account details such as your name, email address, and organization.
Payment information processed through our third-party payment provider.
Simulation data and files you upload to use the Services.
Communications when you contact us for support or inquiries.

Information collected automatically

Device and browser information (type, operating system, screen resolution).
Usage data such as pages visited, features used, and session duration.
IP address and approximate geographic location.
Cookies and similar tracking technologies (see Section 5).

2. How We Use Your Information

To provide, maintain, and improve the Services.
To process transactions and send related communications.
To respond to your requests, questions, and support needs.
To send product updates and marketing communications (with your consent).
To detect, prevent, and address security issues and abuse.
To comply with legal obligations.

We do not sell your personal information. We may share information with:

Service providers who assist us in operating the Services (hosting, analytics, payment processing), bound by confidentiality obligations.
Legal authorities when required by law, regulation, or legal process.
Business transfers in connection with a merger, acquisition, or sale of assets, with notice to you.

4. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required by law. Simulation data you upload is retained only for the duration needed to process your request unless you choose to store it in your account.

5. Cookies & Tracking

We use essential cookies to operate the Services and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Services.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing activities.
Request portability of your data.
Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Children’s Privacy

The Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our website with an updated effective date. Material changes will be communicated through the Services or via email.

If you have questions about this Privacy Policy, contact us at legal@khorium.ai.